Frequently Asked Questions

Frequently Asked Questions | Giverrang

FAQ 🎙

Answers to frequently asked questions

Community Questions

How do I start a Community Gift Card program for my area (or industry)?

What are the requirements to launch a Community Gift Card program?

Does it cost anything to launch a Community Gift Card program?

Do I need a certain number of merchants to launch a Community Gift Card program?

Merchant Questions

How much does being in the program cost?

Are there ways I can use the program to promote myself aside from making "special offers"?

Can I accept Community Gift Cards if the customer is not physically present?

Do I need to have a storefront or physical location to participate?

What if I want to stop participating in the program?

Consumer Questions

How do I check my balance?

Where can I spend my card?

How soon can I spend my Community Gift Card? Does it expire?

What if I lose my card?

Can I send a Community Gift Card as a gift?

We hope this FAQ helped address your questions. If not, click the contact us link, where you can send us a message directly.

- ROY PATERSON, CO-FOUNDER

Have more questions? Contact us today!

The Indie Prepaid Gift Mastercard and Local Gift Card Mastercard are issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.